Privacy Policy

This Privacy Policy describes how DataShark (“DataShark”, “we”, “us”, or “our”), as the operator of OrangeProxies.com and related services (the “Service”), collects, uses, and protects information about you.

By visiting our website or using our Service, you agree to the practices described in this Policy.

1. Who We Are

DataShark operates proxy services and related infrastructure via OrangeProxies.com.

• Data Controller: DataShark (India)
• Website: https://orangeproxies.com
• Contact Email: privacy@orangeproxies.com
• Registered Address: G187, Sector 63 Noida, UP (201304), India

2. Scope of This Policy

This Privacy Policy applies when you:

• Visit or browse our website or customer portal.
• Create an account or log in.
• Purchase or use our proxy services or related tools.
• Contact us for support or general queries.
• Subscribe to newsletters or marketing updates.

It does not apply to third-party websites or services you may access through our Service.

3. Information We Collect

The type of information we collect depends on how you interact with us.

3.1 Identity and Contact Information

• Name and surname.
• Email address.
• Billing address and optional contact details.
• Company name (if applicable).

3.2 Account and Profile Information

• Username and hashed password.
• Account preferences and settings.
• Subscription type, plan details, and account status.

3.3 Payment and Billing Information

Payments are handled through secure third-party providers. We may receive limited billing data such as:

• Transaction ID and payment status.
• Partial payment details for reference.
• Billing address and tax/VAT details.

3.4 Technical and Usage Information

• IP address and general location.
• Browser type, device, and operating system.
• Access logs, timestamps, referral URLs.
• Proxy usage logs for performance and security.

3.5 Support and Communication Data

• Support messages, emails, and ticket history.
• Information provided when requesting assistance.
• Feedback and survey responses.

3.6 Aggregated and Anonymized Data

Used for analytics and service improvement, without identifying individuals.

4. How We Collect Information

We collect information in the following ways:

• Directly from you when you interact with the Service.
• Automatically through cookies and server logs.
• From third parties such as payment services or analytics platforms.

You may choose not to provide certain information, but it may limit your use of some services.

5. How We Use Your Information

• To create and manage user accounts.
• To operate and maintain proxy services.
• To process payments and billing operations.
• To secure and monitor infrastructure.
• To improve Service performance through analytics.
• To respond to support communications.
• To send service updates and notifications.
• To send optional marketing communications (with consent).
• To comply with legal obligations.

6. Legal Basis for Processing

• Contract performance for customers.
• Legitimate interests in operating the Service.
• Legal compliance with regulations.
• Consent for optional activities.

7. When We Share Your Information

• Service providers such as hosting, payments, analytics, and security partners.
• Business transfers in case of mergers or acquisitions.
• Legal requirements including lawful government requests.
• Protection of rights to protect our users and system integrity.

8. International Data Transfers

Your information may be processed in other countries. We ensure proper safeguards for cross-border transfers.

9. How We Protect Your Information

• Encryption where appropriate.
• Access control and authentication systems.
• Network and application security measures.
• Monitoring and logging of system activity.

No system is completely secure, but we take reasonable and continuous steps to minimize risks.

10. Data Retention

• Account and billing records retained as legally required.
• Technical logs stored for operations and security.
• Support communications retained for improvement and service quality.

11. Cookies and Similar Technologies

We may use cookies for functionality, preferences, analytics, and essential operations.

You can manage cookie settings in your browser. Disabling essential cookies may affect functionality.

12. Your Rights and Choices

• Access your personal data.
• Request correction or deletion.
• Restrict certain processing.
• Request data portability.
• Object to processing or marketing.
• Withdraw consent where applicable.

To exercise these rights, contact us at privacy@orangeproxies.com.

13. Children’s Privacy

Our Service is not intended for individuals under 18, and we do not knowingly collect such data.

14. Changes to This Privacy Policy

We may update this Policy from time to time. Major changes will be communicated as appropriate.

15. How to Contact Us

Email: privacy@orangeproxies.com

Address: G187, Sector 63 Noida, UP (201304), India

We will respond promptly to your questions or concerns.